Verizon Wireless

Verizon Wireless is a global leader in wireless voice and data communications. With headquarters in Basking Ridge, New Jersey, Verizon Wireless employs over 195,000 individuals worldwide and offers business solutions to customers in more than 150 countries. Best known for operating America’s largest wireless 4G network and most reliable 3G network with more than 107 million connections nationwide, Verizon Wireless continues to serve the community as an innovator of technology, communications and entertainment services. Verizon has also earned much praise for their commitment to diversity in the workplace. For nine consecutive years, Working Mother magazine has ranked Verizon among the 100 Best Companies for Working Mothers and for six consecutive years, they have been recognized by Black Enterprise magazine as being among the 40 Best Companies for Diversity.

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Company Reviews

Are you curious about working at Verizon Wireless? Find out what it’s like from those who know best – former and current employees!

• “My experience with Verizon Wireless has been the best thing that has happened in my life for now and my future growth.” Verizon Wireless Retail Sales Representative in Dover, DE (Current Employee)

• “Great opportunity to grow with a leader in the wireless industry.” Verizon Wireless Retail Sales Representative in Chandler, AZ (Past Employee)

• “Good starting point for professional growth.” Verizon Wireless Sales Representative in Panama City, FL (Past Employee)

• “It provided me with great customer service experience and insight into the telecommunications industry.” Verizon Wireless Retail Customer Support Representative (Past Employee)

Positions

Verizon Wireless career opportunities are divided into four key areas: Sales, Customer Service, Technology, and Network, with a variety of entry-level positions available within each subdivision. A few examples of such positions include: Retail Sales Representative, Retail Customer Service Representative, Account Executive – and many more. Verizon Wireless also offers internships in areas such as Global HR, Finance, Sales, IT and Engineering. For a full list of job positions, including specific job descriptions and skill requirements, visit Verizon Careers.

Salaries

Annual salaries and hourly rates for Verizon Wireless employees vary based upon store location and level of experience.

• Retail Sales Representative: $12,000 – $75,000/year
• Retail Sales Representative-Hourly: $11.00 – $18.00/hour
• Customer Service Representative: $25,000 – $71,000/year
• Customer Service Representative-Hourly: $12.00 – $18.00/hour
• Assistant Retail Store Manager: $28,000 – $65,000/year
• Account Executive: $33,000 – $55,000/year
• Technical Support Coordinator: $33,000 – $40,000/year
• Intern-Hourly: $12.00 – $22.00/hour

Skill Requirements

With over 195,000 employees worldwide, Verizon Wireless offers a number of entry-level positions that can help you launch a career in technology, sales or customer service. Although each position offered requires a specific set of skills, there are some basic attributes that Verizon Wireless looks for in potential employees, including the following:

• An aptitude for and/or interest in technology – or simply a desire to help make customers’ lives a little easier!
• Ability to thrive in a diverse work environment.
• Excellent communication skills.

Interview Questions

Are you preparing for an upcoming job interview at Verizon Wireless? Here are a few examples of questions previously asked during actual Verizon Wireless job interviews.

• What are your future goals with Verizon, if hired?
• Why did you leave your previous position?
• Tell me about a time you went out of your way to help a customer.
• How did you handle a customer who was very upset? Give specifics.
• What do you think of when you hear Verizon?
• Would you describe yourself as someone who loves to win or hates to lose?
• Why are you the best candidate for the position?
• Describe a scenario where a negative situation happened with a co-worker. How did you handle it?
• Role play in how you would sell a product or service to a customer and close the sale.
• Describe a time where you and your supervisor disagreed on an assignment, project, or issue. How did you respond to it?

Benefits: Why Work At Verizon Wireless?

Are you looking to join a diverse workplace with countless opportunities for career growth? If so, Verizon Wireless could be a good fit for you! Verizon offers a competitive benefits package to eligible employees, including: Medical, Dental, Disability, 401(k) Savings Plan with Company Match, Corporate Discounts, Paid Vacation, Tuition Assistance – and much more. Verizon also offers an advanced Emergency Military Leave program for the more than 12,000 U.S. veterans they employ.

How to Apply to a Verizon Wireless Job

Whether you’re searching for an exciting entry-level job with opportunities for advancement, or simply a part-time job to help you earn a little extra income, Verizon Wireless is a great place to start. With over $106 billion in annual revenue, you can feel secure in knowing that you are joining a worldwide leader in the technology and communications industry.

Check out the latest Verizon Wireless job openings today!