JCPenney is a chain of mid-ranged department stores founded in 1902 with over 1,100 location across America. They have been recognized in many categories for their best practices in diversity as well as management and merchandising building a strong culture for employee success.
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Company Reviews
- “A great place to work part time.”
JCPenney Customer Service Associate (Current Employee) - “My experience at JC Penney has been nothing but positive, the people are wonderful.”
JCPenney Sales Associate (Current Employee) - “Friendly associates, fast paced environment, motivating managers.”
JCPenney Cashier (Current Employee)
Positions
JCPenney operates over 2,200 retail locations across America and has over 150,000 employees. There are a variety of available positions among their stores. Here is a selection of the positions that are being hired for.
- Cashier, Sales Associates, Sales Manager, Customer Service Associates, Sales Support/Replenishment, Department Supervisor, Assistant Store Manager & Store Manager
Salaries
Annual salaries & hourly rates at JCPenney are dependent on the level of experience for the position as well as the physical store location. They also offer benefits to their part-time employees as well as discount on JCPenney purchases. Here is a general guide for compensation.
- Sales Associates: $7-$18/hour
- Supervisor: $11-$17/hour
- Sales Support/Replenishment: $6-$14/hour
- Customer Service Representative: $8-$12/hour
- Sales Manager: $38,000-$60,000
- Assistant Store Manager: $57,000-$65,000
- Store Manager: $68,000-$89,000
Interview Questions
- Why do you want to work for JCPenney?
- Name a time you had to resolve a conflict
- Tell me about your work experience
- Tell me about a time you had to make a difficult decision
- Name a time when you had to do something you disliked?
- Demonstrate how you would handle a customer with a request for a unique ring.
- Do you have any previous costumer service experience?
- Describe a time where you had to lead a group
- What were some of the difficult obstacles you had to face at your last job?
- If we called one of your past supervisors/teachers/managers, what would they say about you.
- How well do you work with teams?
- When a coworker asks you for help in your expertise, how do you handle it?
- In the past, how have you handled multiple people asking for help?
JCPenney Job Benefits
JCPenney offers great benefits including medical, dental, 401(k) match, training and more…
How to Apply to a JCPenney Job
JCPenney has a large variety of jobs that include full-time, part-time and seasonal opportunities. Come be part of a growing company that is a true American icon.
Explore JCPenney job openings now!


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